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The Royal Mint

Rich Hobbs of The Royal Mint on doubling web traffic, handling 200 payments per minute during the King Charles III Coronation, and using experimentation to build a digital experience worthy of a 1,100-year-old institution.

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Explore how innovators across industries leverage Optimizely to unlock new possibilities and drive unparalleled success.


How DataSnipper replaced 5 analytics tools with Optimizely
DataSnipper's team was managing five analytics tools, inconsistent metrics, and a growing trust problem. With Optimizely Analytics connected directly to their Snowflake warehouse, they built a single source of truth that turned a reactive support function into a strategic partner.](/content/field-notes/customer-stories/datasnipper/index.html)


From 12 seconds to one: De Mandemakers Groep's journey with CMS (SaaS)
A legacy CMS forced DMG to have four environments for each of their 17 brands. This meant constant maintenance and slow-moving campaigns. After consolidating with CMS (SaaS), page load times have been cut to a second, and form conversions have risen by a quarter. Their team is now free to market, not maintain.](/content/field-notes/customer-stories/de-mandemakers-groep/index.html)


Diligent Steps into the Agentic AI Future with Optimizely Opal
Diligent scales content with Optimizely CMP & Opal, achieving instant briefs & streamlined workflows. AI-powered marketing transformation.](/content/field-notes/customer-stories/diligent/index.html)


Diligent swaps thousands of agency costs for Opal AI
How Diligent's content team saved tens of thousands in agency costs and reclaimed 65% of their time with Opal. From content chaos to 100 custom AI instructions.](/content/field-notes/customer-stories/diligent-video/index.html)


Robinson Club scales €4M+ experimentation success with Opal
Robinson Club turned a decade of experimentation into €4M+ in revenue — and then supercharged it all with Opal](/content/field-notes/customer-stories/robinson-club-2025/index.html)


World's largest marine electronics manufacturer, Navico makes waves on Optimizely
The world's largest manufacturer of marine electronics sets a new industry standard with Optimizely.](/content/field-notes/customer-stories/navico/index.html)


Zoopla refines personalization strategy to enhance the homebuyer’s experience
Bringing home ownership into reach Founded in 2008, Zoopla Property Group is the owner of leading British property website Zoopla.co.uk.](/content/field-notes/customer-stories/zoopla/index.html)


Turning dream homes into data: Zillow’s 2–3X ROI blueprint
Zillow's Chief Marketing Officer, Ravi Kandikonda, shares how they use data and experimentation to personalize the user experience and drive engagement.](/content/field-notes/customer-stories/zillow/index.html)